Patient Satisfaction and Quality

North Ottawa Community Health System believes that quality care begins the moment you first contact our Health System. It is our commitment to you - our community, our patients, our physicians and providers who refer to our health system, and to our colleagues within our system.

Our Mission, Vision, and Values reflect our dedication to giving you the very best quality care. In support of our commitment, NOCHS has established a foundation of excellence focused on ensuring that you receive the highest quality care and that your expectations are surpassed.

Safety, Standards of Care, and Service are the three pillars that drive our continuous quality improvement efforts.